Skip to main content

Virtual Outpatient Services

Table of contents

Virtual outpatient care means you get the same licensed clinicians, evidence-based therapies, and medication support you would in the clinic, but from the comfort of your own home. With a secure video link and a decent internet connection, you can attend group therapy, meet with your counselor, and refill prescriptions without a commute. 

For people living in Kentucky’s far-flung counties, telehealth closes the distance that so often stands between someone and treatment. 

On this page, you’ll discover which virtual programs we offer, why they work, the tech you’ll use, how insurance helps with costs, and the simple steps to start care today.

Why Choose Care From Home?

  • Convenience for real life
    Work shifts, school pick-ups, and family dinners stay on schedule because therapy happens on your screen, not in traffic.
  • Seamless step-down after detox or PHP
    Finished on-site detox or partial hospitalization? Keep the same primary therapist and treatment plan while you transition back to everyday routines.
  • Fewer travel and weather worries
    Snowy back roads, missed buses, and long drives no longer decide whether you make a session. Telehealth removes the transportation barrier entirely.
  • Clinically proven results
    Studies show virtual intensive outpatient programs match in-person outcomes for retention, sobriety rates, and patient satisfaction. Our licensed team uses the same evidence-based methods, including CBT, DBT skills, and relapse-prevention workshops delivered through a HIPAA-compliant platform.
Choosing online care means recovery can finally fit into your life instead of the other way around.

Programs You Can Access Online

Program Hours Per Week Core Components Best Fit For
Virtual Intensive Outpatient Program (IOP) 9 – 20
  • Three to five live tele-groups each week
  • Twice-weekly one-on-one sessions with a licensed therapist
  • Routine urine drug screening through partner labs or mailed test kits
 Clients with moderate substance use disorder (SUD) who want a structured step-down after on-site detox or PHP while re-entering work, school, or family life
Virtual Outpatient Program (OP) 1 – 3
  • Monthly treatment-plan review
  • Weekly or bi-weekly individual counseling
  • Peer recovery group and optional family check-ins
  • Case-management support for housing, work, and legal needs
 People in early-stage use or those tapering down from IOP who need maintenance care and accountability without a heavy time commitment
Tele-MAT Clinic As needed (medical visits scheduled per prescription protocol)
  • Same-day e-prescribing of buprenorphine or naltrexone
  • Virtual medical evaluation and follow-up with an addiction-certified provider
  • On-site or mailed lab kits for liver panels and toxicology
  • Brief counseling at every Med-check visit to reinforce adherence
 Individuals with opioid or alcohol use disorder who require medication support but cannot attend in-person appointments regularly

All sessions run on Lexington Addiction Center’s HIPAA-compliant video platform with end-to-end encryption and multi-factor authentication. If a crisis or medical complication emerges, clinicians activate the center’s 24/7 protocol, involving local emergency services or trusted inpatient partners to ensure seamless escalation of care. 

This digital architecture lets clients living hours from Lexington receive the same evidence-based therapies—CBT, DBT skills, relapse-prevention workshops, and family counseling—that on-site participants enjoy, while preserving privacy and clinical quality.

Because telehealth parity laws in Kentucky require insurers to cover virtual and in-person services equally, most Medicaid and commercial plans reimburse these programs at the same rate. 

Self-pay and sliding-scale options remain available for uninsured clients, and admissions staff complete a no-cost benefits check before a single session is scheduled. 

In short, Lexington Addiction Center’s virtual continuum mirrors its brick-and-mortar offerings, giving every Kentuckian a verified path to recovery no matter the postcode or commute.

We accept most major insurance
     

Your insurance may pay for all of your addiction treatment. Call for a confidential conversation with a treatment provider about your financial options.

How Our Virtual Treatment Works

  • Secure Technology
    Sessions run on a HIPAA-compliant video platform that uses end-to-end encryption and multi-factor authentication. Because the program opens inside any modern browser, you click a link with no software downloads, plug-ins, or account set-ups required. Your data stays on U.S.-based, SOC-2–certified servers, and meeting links change each day for added security.
  • On-Boarding & Orientation
    After admission, you complete a five-minute tech check with our support team, sign electronic consent forms, and take a guided virtual tour of the client portal. The portal houses schedules, secure messaging, homework uploads, and real-time chat with your care coordinator, so you start day one knowing exactly where to click.
  • Clinical Schedule

    A typical Virtual IOP could look like this:

    • Mon/Wed/Fri — 10 a.m. group therapy (CBT or DBT skills)
    • Tue — 1 p.m. individual session with your primary therapist
    • Thu — 6 p.m. family therapy or partner workshop
    • Fri — 9 a.m. medication check-in with the Tele-MAT provider

    Clients in the lighter OP track keep one individual and one group slot, while Tele-MAT visits are booked case-by-case.

  • Measuring Progress

    You’ll complete short digital symptom surveys before each session; scores chart automatically in your record so clinicians can spot trends early. Urine drug screens are handled through a nearby partner lab or FDA-cleared mailed test kits with video verification. Treatment plans are updated every 30 days, and you can download your progress summaries anytime for primary care or court reporting.

Evidence-Based Therapies Offered Online

Holistic Therapy

Holistic addiction treatment in Lexington, KY looks past just “fixing the symptoms.” It pairs proven counseling with activities that move your body, quiet your mind, and lift your spirit so you heal on every level, not just one.

Stress Reduction: Mindfulness, yoga, and breathwork help lower cortisol levels, which are crucial for anyone whose cravings spike under pressure.

Relapse Prevention: Exercise, creative outlets, and a balanced diet provide healthy dopamine boosts, making it easier to avoid old habits.

Improved Mood & Cognition: Balanced diets and regular movement enhance sleep quality and sharpen focus, two predictors of recovery success in holistic drug rehabilitation studies.

Physical Healing: Strength training, outdoor recreation, and medical nutrition therapy help repair organ systems that have been taxed by long-term substance use, thereby boosting overall resilience.

Read more

Trauma-Informed Therapies

Many individuals use benzos for trauma or anxiety. Trauma Therapy in Lexington, KY, is the foundation of every program we offer at Lexington Addiction Center, incorporating trauma-informed approaches into addiction treatment at every stage of care.  We offer specialized care to address root causes, including:

  • CBT (Cognitive Behavioral Therapy): Helps clients identify and change thought patterns that fuel addiction.
  • DBT (Dialectical Behavior Therapy): Focuses on emotional regulation and managing distress.
  • EMDR (Eye Movement Desensitization and Reprocessing): Especially effective for those with PTSD or trauma histories.
  • Brainspotting: A powerful tool for accessing and processing deep emotional pain.

Medication-Assisted Treatment (MAT)

Medication-assisted treatment (MAT) has become the go-to standard for people who need more than willpower to beat addiction, and our MAT Program in Lexington, KY, puts that gold-standard care right at your doorstep. 

By pairing FDA-approved medications with therapy and recovery coaching, MAT eases withdrawal, curbs cravings, and lowers the risk of overdose, giving clients the breathing room they need to rebuild their lives. 

Read more

Family Therapy

Family therapy in Lexington, KY, gives every loved one a seat at the table when addiction threatens to pull households apart. Instead of shouldering recovery alone, individuals gain a built-in support system that understands the science of substance use, the power of communication, and the importance of accountability. 

Our therapists walk alongside your family, helping you air out old resentments, set healthier boundaries, and celebrate every small win—habits that keep recovery steady long after treatment wraps up. 

Read more

Life Skills Training and 12-Step Support

Long-term success requires more than just sobriety. 

We provide education and training in key areas like budgeting, job readiness, and healthy living. Clients are also encouraged to engage in peer support programs that reinforce accountability and connection.

Together, these services make Lexington Addiction Center one of the most comprehensive benzodiazepine rehab centers in Kentucky. Our goal is not only to treat benzo addiction—but to equip clients with the tools to thrive well beyond treatment.

Read more

Dual Diagnosis Therapy Approach

At Lexington Addiction Center, our Dual Diagnosis Therapy Approach treats both mental health disorders and substance use issues together for lasting recovery. Using evidence-based therapies like CBT, DBT, and trauma-informed care, our team helps clients understand the connection between addiction and mental health. With personalized treatment plans, counseling, and holistic support, we focus on healing the whole person—mind, body, and spirit—to promote long-term wellness and recovery.

Read more

Who Benefits From Virtual Outpatient Services?

Virtual care isn’t a one-size-fits-all novelty. It is a lifeline for people whose circumstances make in-person treatment unrealistic. Parents and caregivers can join a noon relapse-prevention group while toddlers nap or an elderly relative rests. 

Busy professionals can log in between shifts instead of burning vacation days or unpaid leave. Rural Kentuckians from the hollers of Pike County to the river towns along the Ohio avoid two-hour drives and winter road closures yet still see the same Lexington-based clinicians.

The platform also smooths the step-down from residential or PHP: clients keep their primary therapist and peer cohort while they rebuild routines at home. Immunocompromised individuals or anyone with mobility limitations receive evidence-based care without risking exposure or managing special transportation. 

Finally, college students who head home for summer or winter break can finish their treatment plan remotely, preventing the all-too-common “break-time relapse.” 

If life logistics, geography, or health barriers stand between you and recovery, Lexington Addiction Center’s virtual outpatient continuum was designed with you in mind.

Privacy, Licensing & Compliance

Lexington Addiction Center’s telehealth services meet or exceed every state and federal safeguard. All clinicians hold Kentucky telehealth licenses and, where required, additional credentials to serve residents of bordering states in Ohio, Indiana, Tennessee, and West Virginia. 

Sessions stream over a HIPAA-compliant platform that also honors 42 CFR Part 2 rules for substance-use records, ensuring your participation never appears in general medical files without written consent.

Medical providers e-prescribe buprenorphine or naltrexone through Kentucky’s KASPER-integrated PDMP, so every order is tracked in real time by the state’s monitoring system. 

Video meetings are recorded only for quality-assurance audits, stored with AES-256 encryption, and deleted on a strict retention schedule—never shared or used in marketing. 

In short, the same legal firewalls that protect clients inside the clinic protect you online, guaranteeing that convenience never compromises confidentiality or clinical integrity. 

Insurance & Payment Made Simple

Telehealth is covered the same way in-person care is, thanks to Kentucky’s 2019 telehealth parity law, which requires Medicaid and most commercial insurers (e.g., Anthem, Aetna, UnitedHealthcare) to reimburse virtual services at the same rate as brick-and-mortar visits. 

Lexington Addiction Center’s admissions team runs the same free benefits check for virtual clients that it does for on-site programs and emails a clear coverage summary usually within one business hour.

If you’re uninsured or under-insured, a self-pay schedule with sliding-scale discounts is available; payment plans can be spread over equal monthly installments. 

All technology costs are baked into tuition, so you’ll never see surprise platform or “connection” fees. 

Need help filing claims or appealing a denial? A dedicated billing advocate walks you through the process step by step, ensuring finances never block your path to recovery. 

Staying Connected Beyond Sessions

Recovery doesn’t end when the video window closes. Lexington Addiction Center keeps you plugged into a supportive community through virtual family therapy, letting loved ones join from separate locations with a single secure link. 

Graduates receive monthly alumni check-ins and access to a private online forum for peer-to-peer encouragement. Daily or weekly digital support groups run by certified recovery coaches fill the gaps between formal sessions, reinforcing skills and accountability.

Everything lives inside the encrypted client portal, where you can download homework assignments, track journal prompts, review session notes, and receive automated reminders for upcoming appointments or medication refills. 

By layering professional care with peer and family touchpoints, the center recreates the “wrap-around” feel of on-site treatment without requiring anyone to leave home.

Step-by-Step Enrollment Guide

Call or message us

You’ll connect with a compassionate admissions coordinator who understands what you’re going through.

Free assessment

We’ll ask about your drug use, medical history, and mental health to help build the right plan.

Insurance check

We’ll verify your benefits and explain exactly what’s covered—no surprises.

Choose a start date

If you’re ready, we can often schedule your intake the same week.
Follow these five steps, and you can move from first call to active therapy often in less than 24 hours without a single trip to Lexington.

Frequently Asked Questions about Virtual Outpatient Services

What equipment do I need for virtual outpatient care?

A reliable internet connection (5 Mbps or higher), a laptop or smartphone with a camera and microphone, and a quiet, well-lit space are all you truly need. 

Lexington Addiction Center’s platform runs entirely in a browser, so there’s no software to download and no special hardware to buy. Headphones help reduce background noise, and a second monitor can make worksheets easier to view, but they aren’t required. 

During your tech-check orientation, a support specialist walks you through camera angles, privacy settings, and basic troubleshooting. If anything glitches later on, like slow Wi-Fi, frozen video, or lost password, tech support is available seven days a week to get you back online fast. 

Can I switch between in-person and virtual IOP?

Yes. Because both tracks share a single electronic medical record and treatment curriculum, you can move from virtual to the Lexington clinic or vice versa without missing a session. Notify your therapist or care coordinator at least 24 hours before the switch so group rosters and drug-screen logistics can be updated. 

Insurance coverage remains the same under Kentucky’s telehealth parity rules, and you’ll keep your primary therapist to preserve continuity. Many clients use a “hybrid” schedule, attending in person when transportation is easy and logging in from home during busy weeks, illness, or severe weather. Flexibility is built into the program.

Does virtual treatment work as well as face-to-face?

Peer-reviewed and multi-site analyses show that telehealth IOP and PHP deliver clinical results and attendance rates on par with—or better than—traditional, in-person care. 

A 2023 National Association for Behavioral Healthcare issue brief found that Northwell’s tele-PHP posted 89.5% attendance, up from 84.5% in the prior in-person year, with comparable symptom-reduction scores across more than 2,300 patients. 

Medication-focused research echoes the trend: a Kentucky–Ohio study in JAMA Network Open reported that 48% of Medicaid patients who began buprenorphine via telehealth remained in treatment for 90 days, versus 44% when induction occurred in a clinic setting. 

Ready to Start Virtual Outpatient Services Today?

Help is only a click or call away. Our 24/7 admissions line connects you with a live clinician who can conduct a same-day assessment and verify your benefits in under an hour. 

Whether you need Virtual IOP, OP, or Tele-MAT, Lexington Addiction Center tailors a plan to your schedule and goals, often launching services the very same day. 

Call now or fill out our quick online form to begin your personalized Virtual Outpatient Services journey. Flexible, secure, and evidence-based care is ready whenever you are. 

Get Family Support Now

Supporting Families Through Recovery

We understand addiction affects the whole family. Our comprehensive family program helps rebuild trust and restore relationships.

 Weekly Family Therapy Sessions

 Educational Workshops

 Support Groups

 Communication Skills Training

Get Family Support Now

   



→ Contributors
Portrait of Dr. Vahid Osman, Board-Certified Psychiatrist and Addictionologist
Medically Reviewed By
Dr. Vahid Osman, M.D.
Board-Certified Psychiatrist & Addictionologist
Dr. Vahid Osman is a Board-Certified Psychiatrist and Addictionologist with extensive experience treating mental illness, chemical dependency, and developmental disorders. Dr. Osman trained in Psychiatry in France and in Austin, Texas. Read more.
Portrait of Josh Sprung, L.C.S.W.
Clinically Reviewed By
Josh Sprung, L.C.S.W.
Board-Certified Clinical Social Worker
Joshua Sprung serves as a Clinical Reviewer at Louisville Addiction Center, bringing a wealth of expertise to ensure exceptional patient care. Read more.
→ Accreditations & Licenses

The Joint Commission
Awarded The Gold Seal of Approval® for meeting rigorous performance standards in safety, quality, and patient care.
LegitScript Certified
Validates compliance with laws and regulations, confirming transparency and accountability in addiction treatment marketing.
BBB Accredited
Demonstrates ethical business practices, client satisfaction commitment, and a trusted reputation in the community.
Psychology Today Verified
Verified listing on Psychology Today, a trusted directory for addiction treatment providers and behavioral health centers.
HIPAA Compliant
Ensures all patient health information is protected and managed under strict federal privacy and security standards.
NAATP Member
Lexington Addiction Center is a proud member of the National Association of Addiction Treatment Providers (NAATP).
5-Star Google Reviews
Recognized for consistent 5-star ratings, reflecting excellent care and trusted patient experiences at Lexington Addiction Center.
Help.org Recognition
Recognized by Help.org for quality addiction treatment services and community impact.
→ Meet Our Team

At Lexington Addiction Center, we believe that recovery is a journey, not a destination. That’s why we offer a comprehensive continuum of care, delivered by a team of experienced and compassionate professionals. Our team is made up of licensed therapists, counselors, nurses, and other professionals who are passionate about helping people achieve lasting sobriety. Whether you are just starting your recovery journey or you are a seasoned veteran, we are here to support you every step of the way. We believe in you, and we are committed to helping you achieve your recovery goals.

Read more
→ Tour Our Rehab Center

Explore Lexington Addiction Center’s drug & alcohol detox rehab treatment center in Lexington, KY and step into private therapy offices, spacious group rooms, and tranquil lounges where thoughtful design supports every stage of substance-use recovery.

Read more
We accept most major insurance
     
physician talks with client about MAT program in Lexington, KY
therapist and client during trauma therapy in Lexington, KY

Your insurance may pay for all of your addiction treatment. Call for a confidential conversation with a treatment provider about your financial options.

Contact Us Today

Lexington Addiction Center - logo

Addiction and co-occurring disorders don’t have to control your life. Lexington Addiction Center is waiting with open arms to give you the tools necessary for lasting change. Reach out to us today to learn more.

859-681-7823

Get Family Support Now

Supporting Families Through Recovery

We understand addiction affects the whole family. Our comprehensive family program helps rebuild trust and restore relationships.

 Weekly Family Therapy Sessions

 Educational Workshops

 Support Groups

 Communication Skills Training

Get Family Support Now